This is a completly independently run clothing business, I'm not a big professional company with lot of help or a fast production time, my work takes time to make with quality in mind, but I love what I do and I love making clothes for others, if there is a problem with your order don't hesitate to reach out. I offer free repairs and adjustments to anyone who has placed an order, and will always try my hardest to make sure your completely satisfied with your purchase.
Im sorry but I don't accept refunds currently. In select cases I will definitely offer them and if your overall unsatisfied with your purchase I will refund you for your item but not the cost of shipping.
With this being a very small independent shop I don't have a bank account big enough to back up refunds. I have a size chart so you can make sure the garment your ordering is your size.
I will ONLY offer a refund if the item you recived is either
- Damaged ( Meaning ripped, seams falling apart, etc.)
- Not within my 1-5 Month Shipping/processing time frame.
For ready to ship you can cancel your order within 1-2 days prior to purchase, after that it will already be in the shipping stage and can not be accepted.
For made to order designs you can cancel your order within 1-7 days prior to purchase.
Anything thats not in that 1-7 day time frame will already be getting sewn and processed and can not be accepted.